Frequently Asked Questions (FAQ)
Does Ardmore provide transportation services?
Our mission is to empower people and we encourage the use of public transportation, including MetroAccess, Call‐A‐Bus, Metrobus and Metrorail, as the primary means of transportation for the people we serve through Day and Employment services.
In Community Living Services (residential), every Ardmore home has its own van to facilitate community activities, events and medical appointments.
How can I or my family member apply for services through Ardmore?
Referrals generally come through a Service Coordination Provider or School Transition Coordinator. Families and individuals may also contact us directly.
We approach our admission intake process in a very personal and individual-specific manner. Persons approved for DDA funding and their family will meet with the appropriate Ardmore representative to discuss their needs and our person-centered support model. If both Ardmore and the person supported (and/or their family) mutually agree that our person-centered support model is appropriate, the next step is to fill out an application.
Is there a waiting list for services?
What services does Ardmore provide?
Ardmore uses a person-centered approach and currently offers Community-Based Day Supports (CDS), Center-Based Day Supports (Day Habilitation), Supported Employment, Personal Supports, Community Living Services (Residential), Respite Services, and Transitioning Youth Services.
What does Intellectual and Other Developmental Disability mean?
The term Intellectual and Developmental Disability (I/DD) means a severe, chronic disability—onset prior to age 21—that is attributed to a mental and/or physical impairment which keeps a person from handling their daily activities independently.
How do you ensure the health and safety of the people you serve?
Ardmore takes the health and safety of the people we support very seriously. To that end, staff who are not in compliance with state and agency-required trainings are not permitted to work.
All of our supports and services are governed by strict safety protocols—that includes components such as transportation as well as home and community-based activities. We perform routine quality checks across all services and incorporate new trainings and refresher trainings as needed. We also provide ongoing safety protocol trainings for the people we support based on their level of skill and understanding.
Our Safety Committee meets periodically to review metrics and discuss recommendations related to safe practices, and our Standing Committee reviews reports of serious health or safety events. The desired outcome of these respective committee reviews is to verify that agency protocols are followed and to make training recommendations which further ensure the health and safety needs of those we support.
How can I help Ardmore?
Spread the word! Like us on our Facebook page and share our stories! Give a little time as a volunteer, donate a vehicle, or make a financial or in-kind contribution!
What is Ardmore's mission?
Ardmore's mission is to empower people with intellectual and other developmental disabilities to lead lives of their choosing.
How are people funded to receive services from Ardmore?
Ardmore receives funding to provide services for people through the Maryland State Developmental Disabilities Administration (DDA), the Maryland Division of Rehabilitation Services (DORS), and private pay.
Funds received from private foundation grants, county grants, donations and contributions are used to fill in the gaps and ensure excellence in our service offerings.